For over 60 years, Bosa Foods has been a leading importer and distributor of specialty Italian and Mediterranean food products to Western Canada. We source products from around the world and sell our products to a wide range of customers in the retail and food service channels.

We are looking to add a team member to our Bosa Foods family to help us continue to provide the best value and best experience to our valued customers.

Job Description & Duties:

The position of Customer Order Desk & In-House Sales is a key position working as part of our current Administrative Team and assisting with day to day administrative and order entry duties. Must be focused on excellence in performing various duties supporting the sales team and providing customer services related to our retail and foodservice customer base. The following points outline basic office responsibilities.

Previous office experience required.

Job responsibilities include:

Order Desk

• Customer service is priority number one – Bosa Foods is an energetic and exciting place to work, and no position is as fast-paced as telephone order desk
• Taking and entering orders received over the telephone, by fax, or as forwarded by our sales staff
• Maintaining a sales-first attitude, providing our customers with appropriate substitute products and up-selling or cross-selling our product lines as necessary (requires a solid understanding of the products we offer, and a background in the food industry)
• Multi-tasking and ability to prioritize and switch between projects is key
• Strong computer skills and interpersonal skills a must

Responsibilities

1. Answering and transferring incoming calls
2. Input orders from customers
3. Data entry
4. Creating invoices
5. Filing
6. Inside Sales

Requirements

1. Exceptional customer service skills
2. Strong verbal and written communication skills in English
3. Written and Verbal communication skills in Italian would be an asset but not a requirement
4. Intermediate levels working with Microsoft Office (Word, Excel, Outlook)
5. Detail oriented and ability to multitask
6. Willingness to learn
7. Works well under pressure
8. Flexibility to work shifts and Saturday rotation

Compensation Package:

• Competitive Salary
• Benefits package

Please Note: The above job description is considered a general overview of the position. Additional duties and responsibilities will be assigned as necessary by management.

Application Submissions will be accepted by email: careers@bosafoods.com titled job application with
_ (position title)_(your name) or delivered to our head office located at 1465 Kootenay St. Vancouver, B.C.

For over 60 years Bosa Foods has been a leading importer and distributor of Specialty Italian and Mediterranean Food Products in Western Canada. From our founders’ initiative to the third generation of family currently operating our family business, we remain true to the tradition and commitment to provide our customers with the best quality products and service possible. As an established family owned and operated business, Bosa Foods maintains a cooperative, team-orientated mindset. We are seeking friendly, hardworking and enthusiastic individuals to join the Bosa Foods Team.

Job Description:

The position of Container Unloader is an entry-level position available for full-time employment, Monday to Friday with occasional Saturdays.  This job offers competitive wages in a fun, fast-paced environment.

Duties:

• Unload containers
• Courteous and polite customer service
• Pick orders and assemble/palletize product
• Clean and organize aisle and picking area

Skills & Abilities:

• Must be Punctual and Reliable
• Must have a strong work ethic
• Ability to work efficiently alone and with supervision
• Must be self-motivated and solution-oriented
• Ability to communicate effectively with others
• Ability to meet physical job requirements – able to lift 50 lbs consistently
• Team player

Please Note: The above job description is considered a general overview of the position. Additional duties and responsibilities will be assigned as necessary by management.

Application Submissions will be accepted by email: careers@bosafoods.com titled job application_ (position title)_(your name) Or delivered to our head office located at 1465 Kootenay St. Vancouver, B.C.